To send Importer of Record information to Fed Ex, Process your Pack ID, unfreight it in Epicor ERP, go to Epicor Manifest Shipping Screen, call up the order and go to Forms, International Paperwork.
Click on the Intermediate Consignee icon. If you have entered the address for the Importer of Record, i.e. the ship from address, you can select it and pull it into the window. NOTE: if you enter the information in the Maintenance | Customer file as an ‘Intermediate Consignee’ type, when you click on the Find icon, the address will default into the list. If you enter the information as a ‘Customer Type’, you will need to change the Address Type in the search to Customer.
Regardless of the Freight Terms, the information entered in this window will be sent to FedEx as the Importer of Record. If you do not enter any information in the window, the recipient address will default to the FedEx Importer of Record.
Note: You will also need to enter the Phone Number manually.
Use the ‘Save & Close’ icon to save the changes. Go back to Epicor ERP and Freight the shipment.